Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST Year) EXAMINATION

 FOOD PRODUCTION AND PATISSERIE
TIME   3 HRS                        MARKS 100

Instructions:-

v      34 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

 

I. Answer all questions :-                                                           10xl = 10

1.      Name of the protein present in wheat is knows as ___________

2.      ___________ in pig's fut.

3.      Chemical term for Ajino-motto is__________

4.      Blending one liquid in to another in which it is insoluble, is known as ___________process.

5.      Reducing in to small particles by       on a rough surface is called as __________

6.      ___________ is cooking gently in water below boiling point (93°C - 95°C)

7.      L.P.G. stands for ___________

8.      Mustard, Salt, pepper and Vinegar are all know as ___________

9.      ____________ is a form of sugar food in milk

10.    Best temperature for yeast action is _________

 

II. Match the following:-                                                               5x1 = 5

11.    Fish                    -        gelatinized

12.    Soup            -                                                                                         sterilizes

13.    partly          -        oxtail

14.    palatability -       increases                              

15.    starch         -     pomfret               

II. Define the following:-                                                             5x2 = 10

16.    Sweeting agents

17.    Yeast

18.    Stirring and rolling pin

19.    Fin fish

20.    Goojans

 

IV. Short notes :- (Answer Any five Only)                                                                        5x3=15

21.    Write short notes on fats and oil? *

22.   What are the uses of eggs in cooking?

23. Write short notes on

         1. Cutting (Kitchen)

         2. Creaming (Bakery)

24.    What are the uses and advantages of different cooking fuels?

25.  Define the following terms

         1. courd bouillon

         2. Larding

26.    Write down the types and uses of yeast

 

V. Paragraphs :- (Answer Any five Only)                                                                      5 x 6 =30

27. Describe the action of heat on carbohydrates, fats, proteins and colour pigments?

28.    What are the aims and objectives of cooking?

29. Explain the followings terms.

         1) Washing           2)     Macedoine         3)     Pasing      4)     Grating

         5) Emulsification   6)      Wedges            7)    Sieving     8)    Brunoise

30.    Draw the organization chart of kitchen and give the duties and responsibilities of executive chef

31.    Explain the different methods of cooking food?

32.   Explain the role of equipments used in kitchen?

 

VI. Essay                                                                                                                      15 x 2 = 30

33.    Explain the points to be abserved while making stocks. Write the preparation of brown stock?

(or)

         Explain the points to be abserved in preparation of ingredients?

34.    Write in details about the classification of soups and give examples?

(or)

         Explain the various cuts offish and write down the purchasing specifications of fish?

 


 

 


Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST  Year) EXAMINATION

 Front office management

TIME 3 HRS                                                                                  MARKS 100

Instructions:-

v      39 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

I. Fill in the blanks :-                                                              10 x 1 = 10

1.        In early days public houses are normally called _________

2.        Name one airways of West Germany ___________

3.        I AT A stands for ___________

4.        Front office department responsible for ____________

5. Who work direct control of Assistant Manager

6.        ___________ Who delivers guest baggage and does Miscellaneous errands

7.        Who receive and deliver guest laundry ___________

8.        The term used for ‘Person’ ____________

9.        Room with one bed and sofa cum-bed is called

10. Common lounge for all resident and Non-resident guest is

 

II. Match the following:-                                                              5x1 = 5

11.      Bell captian                    -          Pegion holes

12.      GRE                -          bell desk

13.      Room keys                                 -          Guest relation executive

14.      Resort                       -           Heart of the city

15.      Downtown -           Hills and Beaches

III. Definition:- 5x2 = 10

16.      Define front office department

17.      Lost and found procedure

18.      Explain the types of room

19.      What are the different types of catering establishment

20.      What are the two concept of hotel?

 

IV. Give short notes:- (Any five)                                               5 x 3 = 15

21.      Cabana

22.      Reservation Rack

23.      Six freedom of airways

24.      Lost and found

25.      Give the types of plans

26.      How to control guest room keys

27.      Define Hotel

 

V. Give paragraphs :- (Any Six)                                                  6 x 5 = 30

28.      Organisation structure front office department

29.      What are the work assigned by front office department

30.      Explain types of guest

31.      Explain about arrival of guest

32.      Organisation chart of reservation department

33.      Explain about front office manager

34.      Write about telephone operator

35.      Write about salesmanship of front office staff

 

VI. Give Essay :- (Any Two)                                                      2 x 15 = 30

36.      Explain orgin of hotel industry.

37.      Essential attributes of front office staff.

38.      Explain the co-ordination of front office with other departments

39.      Explain about folio rack

 


 

 

 


Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST Year) EXAMINATION

house keeping

 


TIME 3 HRS                                                                                  MARKS 100

Instructions:-

v      35 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

I. Fill in the blanks :-                                                             10 x 1 = 10

1.       House Keeping desk control is __________

2.       Linens are kept in ___________

3.       000 Means ___________

4. ____________ is a room with queen size bed

5.       Layers used for making a bed ___________

6.       ____________ is nerves centre of a floor

7.       What is B & B    ___________

8.     A room assigned for four people

9. ___________ brush is used to clean sink

10.     W/C means    ___________

 

II. Match the following:-                                                               5x1=5

11.     DND                                            -     Stone

12.     Supplies                    -    Flower room

13.     Flower arrangement                      -                                                                Do not distrub

14.     Sanitary dressing                          -                                                                      Public area

15.     Lobby                         -                                                                          Sani bin


III. Define the following :- 5 x 2 = 10

16.     Cabana

17.     Dust bin

18.     House keeping department

19.     Control desk

20.     Dirty Dozen

 

IV. Write short notes :- (Any five)                                               5x3 = 15

21.     Evening service

22.     Responsibility of housekeeping

23.     Name five brushes and uses

24.     What is maids cart

25.     Horticulture

26.     Draw the hirarcy of small hotel

 

V. Write paragraph :-                                                               6 x 5 = 30

27.     Explain scanty baggage and skippers

28.     Draw the layout of housekeeping department

29.     Job description of room attendant

30.     Write about chamois leather

31.     Write about Tailor room

32.     Explain about laundry.

 

VI. Essays :- (Any Two) 15 x 2 = 30

33.     House keeping in hospitality industry. Explain.

34.     Explain the hirarcy of housekeeping.

35.     Explain how to make a bed.

 


 

 

 


Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST  Year) EXAMINATION

computer application

TIME 3 HRS                                                                                  MARKS 100

Instructions:-

v      42 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

I. Fill in the blanks :-                                                                                                      10x1=10

1.        The speed of the super computer is in the range of                                                           

2.        indicates the first sector in the floppy disk                                                                        

3.        OCR means                                                                                                                          

4. is example for network operating system                                                                          

5.        The file handling operations can be done using  explorer                                                 

6.        Extension of word document is                                                                                            

7.        The top most bar in the word screen in                                                                              

8.        checks the hard disk for errors                                                                                           

9.        The world first programmer is                                                                                             

10.      In   printer the image is formed by dot                                                                                

 

II. Say True or False :-                                                            1 x 10 = 10

11.      Plotter is used in CAD application

12.      VDU is the computer monitor

13.      Von-Newman designed the architecture of today’s computer

14.      DOS is example for GUI

15.      Backup files have to be retrieved using RESTORE command

16.      X copy is same as copy command

17.      Delete key deletes one character to left

18.      We can undo only the last action

19.      Virus is a program

20.      Safe mode is frequently used by the users

III. Match the following :-                                                             1x5 = 5

21.      Keyboard   -           Output device

22.      Laser printer                -           1 and 0

23.      20 G.B               -          Input device

24.      Bit   -           Volatile memory

25.      Primary memory          -           Capacity of hard disk

 

IV. Define the following :-                                                         5 x 2 = 10

26.      Name the devices listed in the history of computer?

27.      Write note on input device - Key board?

28.      Write notes on DOS

29.      What do you mean by formatting

30.      Define word processing

 

V. Write short notes on :-                                                          7x3 = 15

31.      What are the difference between analog and digital computer?

32.      What are the advantages of hard disk and floppy disk?

33.      Compare primary memory with secondary memory?

34.      How letters are formed in the dot-matrix printers?

35.      What are the windows elements?

36.      What are the basic mouse actions?

37.      Write short notes on margins

 

VI. Write the answers in brief                                                 5 x 10 = 50

38.      State and explain any five DOS external commands and internal commands

39.      What are the characteristics of computer and explain it?

40.      Describe about various semiconductors memory and explain the principle of  laser printer

41.      How the file handling operations carried in windows explorer?

42.      Classify the computers based on their speed, memory capacity, types of applications.

 


 

 

 


Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST Year) EXAMINATION

English

TIME 3 HRS                                                                                  MARKS 100

Instructions:-

v      37 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

I. Fill in the blanks :-                                                                                                     10x1 =10

1.       How many letters the alphabet

2.       They a big house

3.       Give me money. (Some / one)

4.       We borrow umbrellas, So we didn’t get wet

          (were able to / could)

5.       I Speak to Mr. Paul, Please? (am able to / could)

6.       The sound of bells (disturb / disturbs) me a lot

7.       Youbetter tale of your wet shoes (can / had)

8.       He was in(an / a) very bad temper.

9.       Do you knowtime ( an / a / the)

10.     I wish you here (was, were). I miss you very much.

 

II. Say the meaning of the following :-                                  5 x 2 = 10

11.     noun                                                                                                                                      

12.     adjective                                                                                                                                

13.     auxililry verb                                                                                                                         

14.     main clause                                                                                                                          

15.     gerund                                                                                                                                   


III.     Match the following    :-                                                          5x1=5

16.     Cheque                      -        proper noun

17.     Kannan                      -        Asset

18.     Land                           -        Doctor

19.     Fever                          -        Pilot

20.     Aircraft                       -        Bank

 

IV. Write short notes on the following :-                                    5 x 3 = 15

21.     Personal letters

22.     Business letters

23.     Testimonial

24.     Hotel Industry

25.     Personality

 

V. Write in paragraph :- (Any Six)                                             6 x 5 = 30

26.     Religions harmony

27.     Terrorism

28.     Modern technology

29.     My hobby

30.     Co-education

31.     Health is wealth

32.     Modern India

33.     World peace

 

VI Write essay :- (Any Two)                                                     2 x 15 = 30

34.     News papers role

35.     Education

36.     Tourism

37.     Space research

 


 

 

 


Bharat Sevak Samaj

National Development Agency, Promoted by Government of India

 

Central Board of Examinations

BSS National Vocational Education Mission

 


Hotel management & catering Two year COURSE (FiRST Year) EXAMINATION

F &B Service

 


TIME 3 HRS                                                                                  MARKS 100

Instructions:-

v      38 questions are there in total

v      Write answers to each question in proportion to the mark allotted

v      During the first 15 minutes read the questions carefully

v      Write answers to all questions

I. Fill in the blanks :-                                                              10 x 1 = 10

1.      The first Modern hotel is ____________

2.      The term hotel is otherwise called

3.      First inns go back to ___________ centuary

4.      Abbreviate EOT ____________

5.      What are the two types of breakfast ________

6.      The term Mise-en-place Means ___________

7.      ___________ Menu food item is priced separately

8.      ___________ is a restaurant which is meant for dancing for recorded music

9.      Give the size of side plate ___________

10.    Each cover requires ___________ of space

 

II. Match the following:-                                                               5x1 = 5

11.    Sparkling wine                      -          a type of restaurant

12.    Coffee shop                           -          Vegetables

13.    First Modern hotel                 -          Champagne

14.    Legumes -          6"xl2"

15.    Buffet cloth                           -          1794


III. Define the following :-                                                       5 x 2 = 10

16.    NightClub

17.    Mise-en-scene

18.    Dummy waiter

19.    Hotel

20.    Waiter

 

IV. Give short notes :- (Any five)                                                5x3 = 15

21.    Restaurant

22.    Grill Room

23.    Kitchen stewarding

24.    Give some types of china wares

25.    Guerdon trolley

26.    Give the types of wines

 

V. Write paragraph :- (Any Six)                                                  6 x 5 = 30

27.    Give the types of service. Explain any two.

28.    Write about Grooming

29.    What are the types of Menu. Explain them.

30.    Draw the organizational Hierarchy of a Restaurant.

31.    Write the types of trolleys and explain any two.

32.    Write briefly about a cover.

33.    Give some tips on glass wares.

34.    Write job description of a waiter.

 

VI. Write Essay :- (Any Two)                                                   2 x 15 = 30

35.    Write the Eleven courses classical French menu.

36.    Give Orgin of hotel Industry.

37.    Writes the types of restaurant. Explain them.

38.    Basic Etiquette for Restaurant Staff.